Privacy Policy for Softera App
Effective Date: 17 August 2025
Softera (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application (“App”).
1. Information We Collect
- Personal Information: Such as your name, email address, or contact details when you voluntarily provide them.
- Usage Data: Information about how you use the App, including features accessed, session duration, and interaction patterns.
- Device Information: Device type, operating system, IP address, and unique device identifiers.
- Cookies and Analytics: We may use cookies or similar technologies to enhance your App experience and collect anonymous usage data.
2. How We Use Your Information
- Provide, maintain, and improve the App’s functionality and services
- Respond to your inquiries and provide customer support
- Send updates, notifications, or marketing communications (if you opt-in)
- Monitor usage trends and analytics to enhance App performance
- Comply with legal obligations and prevent fraud or abuse
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information in the following cases:
- With trusted service providers who help operate or improve the App
- To comply with legal obligations, enforce our terms, or protect rights
- In connection with a business transfer, merger, or acquisition
4. Security of Your Data
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You may have the right to:
- Access or request a copy of the information we hold about you
- Correct or update your personal information
- Request deletion of your personal data, subject to legal obligations
- Opt-out of marketing communications
To exercise these rights, contact us at connect.softera@gmail.com.
6. Children’s Privacy
Our App is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by updating the “Effective Date” and, if necessary, sending a notification within the App.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: connect.softera@gmail.com
- Company: Softera